Shipping
How and when each kind of order leaves the storeroom.
Orders of immediate items are packed within two business days. Orders that include a group item wait for the group to close, then ship together in one parcel.
Rates
- Free shipping on larger orders
- A flat rate on smaller baskets
- One parcel per order, even for mixed baskets
- Tracking is sent by email when the label is printed
If something arrives damaged
Photograph the parcel before unpacking it fully and send the pictures on WhatsApp. Replacements for transit damage are sent without any return shipment needed.